Communication – the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.
Most of us begin this process from the first time we point at something to indicate we want it. After we slowly master “Mama” and “Dada,” we eventually grow our vocabulary and with the right training we become equipped for life.
Over time we gain experience and add to the tools that help us establish the ability to in some cases to communicate clearly with a minimal amount of effort.
I have noticed of late more people tend to communicate with their thumbs than their mouths. Some are pretty proficient at it and its shorthand language.
I have been told in government leadership conferences that one of the greatest issues we face for economic development is the lack of employees who are able communicate well with others and have a lack of soft skills knowing how to dress, act, conduct themselves etc.
But the largest issue is simply being able to properly conduct a face-to-face or phone-to-phone conversation with a customer, co-worker or supervisor.
Even those who have all the skills find trouble.
Have you ever found yourself in the midst of a misunderstanding?
I recently discovered that even those who read and speak well could become embroiled in a lack of communication.
Sometimes as we become friends or family we rely on things unspoken or assumed depending that nothing else needs to be said.
To our chagrin though, later down the road, we find we have misread the situation or that our assumptions were mistaken.
There can be nothing more disconcerting than to find yourself in a situation with someone.
From such occurrences, hurt, anger, and if serious enough, frustration, can create a spiral effect to make actions and decisions worse.
I hope that if you find yourself in one of these circumstances, that you will take a moment and look at the basis for your concerns and then ask the other person to sit down and talk about it. Cleat up the misunderstanding and move on. Don’t let a small hiccup turn into a much larger issue that impacts your relationships.
We depend on those that we know and love to create the stability in our lives, let’s work to foster the same for them. Learn to communicate, share and treat each other with respect, no matter the form of communication.
The world will be the better for your efforts.